Gavin’s Gaily Gigest

Because few appropriate words begin with the letter “G”. The personal blog of Gavin Whenman

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The BBC: Complaint about the complaint about the complaints

Thursday 13th November 2008 · 4 Comments

The BBC don’t seem to have read my original complaint about the complaints, judging by this response:

We note your concerns regarding comments made by Jeremy Clarkson during ‘Top Gear’ on 02 November.  This issue was raised with Executive Producer Andy Wilman who has made the following statement.

"Top Gear is BBC Two’s long-running motoring show and its audience has clear expectations of Jeremy Clarkson’s long-established and frequently provocative on-screen persona and exaggerated humour.

These references did not go out without the BBC giving them careful consideration and we did not intend to cause offence.

We took the view that their inclusion was justified as we were taking an urban myth about the world of lorry driving, and then exaggerating it to an absurd level. The comments should be seen within the context of the programme."

Please be assured, however, that we have registered your comments on our audience log.  This is the internal report of audience feedback which we compile daily for all programme makers and commissioning executives within the BBC, and also their senior management.  It ensures that your points, and all other comments we receive, are circulated and considered across the BBC.

Once again, thank you for taking the time to contact us.

Regards

BBC Complaints

But, I wasn’t… but, I didn’t want to… but. ARGH!

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Tags: BBC · incompetence



4 responses so far ↓

  • 1 Ryan Cullen // Nov 13, 2008 at 10:26 pm

    Did warn you ;)

  • 2 Will // Nov 14, 2008 at 12:02 am

    Yep, exactly how our supportive Jerry Springer emails were automatically treated a few years back. And you’ll have been added to the count of complaints too.

  • 3 Alix // Nov 14, 2008 at 12:31 am

    Oh my god. But… supposing this means that EVERYONE is complaining about the other complaints they think are bound to happen?

    It’s a vortex. There’s no way out.

  • 4 Richard Holloway // Nov 14, 2008 at 9:26 am

    What happens if you complain about the way your complaint about the complaints was handled… Will your brain melt?

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